Frequently Asked Questions

For virtual POS application, you can fill out the contact form on our website, write to our e-mail address destek@morpara.com or share your request with our Call Center at 0850 290 3410.

Multi-currency POS is a POS device option that allows businesses to receive card payments in foreign currencies.

A Virtual POS (Virtual Point of Sale) is a digital POS solution that allows businesses to accept online payments through credit and debit cards. Acting as the online equivalent of a traditional POS terminal, a Virtual POS is essential for modern businesses looking to offer a seamless e-commerce payment gateway experience. It is commonly used by e-commerce websites, mobile apps, and online service providers to securely process transactions and enhance customer convenience.

MorPOS is an innovative virtual POS solution that enables businesses to accept fast, secure, and flexible online payments. Designed for e-commerce websites, mobile applications, and online service platforms, MorPOS offers easy integration, advanced security infrastructure, and flexible payment options to help streamline digital sales processes. It provides a reliable and user-friendly online payment system that meets the needs of modern businesses.

Benefits of Accepting Payments with MorPOS:
💳 Wide Card Support: Accept payments from all local card programs in Turkey (Bonus, Maximum, World, TROY) and international cards (Visa, MasterCard, American Express).

🔗 Easy Integration: Quickly integrate with your website, mobile app, or e-commerce platform.

⚡ Flexible Payment Options: Offer your customers flexibility with one-time payments and installment options.

🔒 Advanced Security: Secure transactions with PCI DSS compliance, 3D Secure, fraud prevention systems, and SSL encryption.

🚀 Fast Payment Collection: Flexible payment periods such as daily, weekly, or based on agreement for faster transactions.

💱 Multi-Currency Support: Accept payments in Turkish Lira and foreign currencies, and process transactions with foreign currency cards.

📊 Comprehensive Reporting and Analytics: Manage your financial processes easily with detailed transaction reports.

Fill out the application form and our professional team will contact you as soon as possible. Start accepting secure online payments with MorPOS today.

Documents Required for the Application Process:
To start accepting online payments securely with MorPOS, please prepare the following documents during the application process:

• Signature Circular: A document showing the authorized signatory of the company.
• Commercial Registration Certificate: A document proving the official registration of the company.
• Identity Information: A copy of the company representative's ID card or passport.
• Business Model Information: Information about your field of activity, payment flow, and sales model.
• Additional Documents: Our team may request additional documents after evaluation. You will be contacted for these documents.

MorPOS transactions are managed according to the policies set by merchants and the rules of the bank/payment service provider.

Cancellation Process: If the payment is still in pre-authorization, the cancellation is processed immediately, and the amount is not charged to the customer’s card. If the payment is completed, the cancellation is replaced by the refund process.

Refund Process:
Once the transaction is canceled or the refund request is approved, the amount may take 1-7 business days to be refunded to the card, depending on the payment method and the bank. 

Important Notes:
Cancellation and refund processes are carried out in accordance with the merchant’s refund policy. Fraud detected transactions or payments deemed suspicious by banks may require additional verification.

Once the necessary conditions are met, the MorPOS integration will be completed within 2 hours. Start accepting online payments quickly and easily with seamless virtual POS setup.

The MorPOS API is compatible with all kinds of platforms. Whether it's e-commerce platforms, mobile applications, or custom software, MorPOS enables easy integration.

In addition to Turkish Lira (TRY), MorPOS allows you to accept payments in US Dollars (USD) and Euros (EUR). With multi-currency support, you can easily accept international payments.